Privacy Policy
MARD Support provides information about remote service operations consulting and offers a limited complimentary audit application to independent repair businesses. This notice explains how information supplied through our website, emails, and linked application form is handled.
Information we receive
When you contact us or complete our audit application, we may receive your name, job title, company name and location, business email address, service shop characteristics, operational challenges, and any additional details you voluntarily provide. Please do not submit sensitive personal information, customer records, repair orders, employee information or confidential operational documents through the initial application.
How we use your information
We use the information to review whether your business is suitable for the requested audit, respond to inquiries, discuss a potential service engagement and maintain appropriate business records. We do not sell application information. Any future marketing communications will be subject to applicable law and your ability to opt out.
Tools and service providers
The public audit application is hosted by Google Forms. Opening the form or submitting an application may involve Google processing information under its own policies and service terms. Our website is a static site and does not intentionally load third-party analytics or advertising tracking scripts. Our hosting provider may process basic technical logs necessary to provide the website.
International access and retention
We work remotely with US-based businesses, and information submitted may be accessed from outside the United States for review and communication. We keep application information only as long as reasonably necessary for those purposes and applicable obligations. You may contact us to request access, correction or deletion, subject to any applicable legal requirements.
Contact and requests
For privacy questions or requests, email contact@mardsupport.com. We may ask for reasonable verification before acting on a request.